BIC 弘前ヒロロ店

このお店のクチコミ（From Google Place）

• This is the only official Apple store in Aomori Prefecture. Thank you for your kindness. I fixed it properly. It was good at that time, but the response when I went to pick up the repaired item was not good. You should reconsider your language, attitude, and review.
  2022年06月02日
• When I went to ask for a battery replacement (9,800 yen), I was told that the battery could not be replaced without a screen replacement (43,000 yen). Thanks to you, the protective film is new. Thank you ☜（゜Д゜）Kusoga! I don't think I will go there again
  2022年11月16日
• I don't know, I can't take responsibility even if the data is damaged. I didn't know this, so I asked around. By the way, I went to consult about replacing the battery. Although the battery itself was in stock, When it came time to replace it, my iCloud had problems due to various circumstances, and when I asked what to do about it, I was told "I don't know" and "Contact Apple's support center". I asked him if he could give me a more empathetic answer, and then he said, "Why don't you initialize the data?" It was the same uncle clerk as when I went to consult with a different model about two years ago. And you can't look people in the eye when you talk to them? I became more and more irritated and went home. I will never go there again.
  2022年03月02日
• When I went to consult about the storage of my MacBook, I was almost charged nearly 10,000 yen for maintenance, so I declined. It was a simple thing that I could solve even if I maintained it myself. What's the price? This is cruel, isn't it? I would suggest calling Apple Support instead of asking here. After all, I'm a country clerk, so I have no knowledge of Mac. I usually use the Apple shop in Tokyo, so I laugh at the poor quality of the store clerk in comparison. I was certainly uncomfortable with the way a female clerk who had a bad reputation spoke on the phone. Even if the amount is requested, first of all, it is better to check whether the amount is really necessary. If you think it's funny, you should decline. I think it's funny how you do it.
  2022年03月19日
• When I called to ask for a repair, they said they were fully booked on the day, but tomorrow would be fine. Arrived 5 minutes before the reservation and requested repair immediately. It was damaged in two places and was treated as a repair, but I just switched to a new iPhone. Still waiting an hour to receive it. When I arrived at the designated time, the man who was in charge said, "I've been waiting for you," and handed it to me with a smile, and the response was very good.
  2021年07月05日

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【所在地】青森県弘前市駅前町9-20
【最寄駅】JR･弘南鉄道「弘前駅」中央口