このお店のクチコミ（From Google Place）
- You can order online at a discount but only in Japanese.
- I made an appointment to have the battery replaced!
I was prepared to go after reading the reviews, but I didn't have any problems with the customer service!
The man at the reception desk is a hard worker like a craftsman.
The man who helped me, Mr. Y, was very nice! She was quick and efficient, answered questions concisely and clearly, and always had a bright and sincere atmosphere!
The next action was explained to me, such as "I'll check 〇〇 in about 5 minutes!", so I didn't feel like I had to wait long.
When I had trouble operating the screen, he moved out of his seat (probably to avoid putting pressure on me) and waited where I could see him. Thanks to this, I was able to operate without worrying.
I thought he was someone I could trust!
- It is a shop that deals with iPhone breakdowns.
When I was in trouble, I received an appropriate and very polite response.
I am filled with emotions and gratitude that I will never forget for the rest of my life.
thank you very much!
- I visited to ask for iPhone repair, but I had to wait for more than 20 minutes even though other customers were not waiting. The store clerk is unfriendly and unmotivated, and has zero customer support.
There were several employees other than the person who repaired it, but when I left, I couldn't say a word of "thank you", so I won't go there again. Not worth the time and money to ask.
If you work in the customer service industry, I think you should be able to say something like "Thank you for waiting" or "Thank you very much."
- I came to the store because I could not charge my iPhone.
First of all, the middle-aged man at the reception was unfriendly, and I didn't think he was a very customer service business.
Next, the man who did the procedure, but when I told him that there was no battery because it could not be charged, he said that it was a problem with the board, not the battery.
I was told quickly and from above that I should go to a docomo shop.
You're probably a professional, but I'm an amateur, so I couldn't understand what you were saying. Total customer service time was about 3 minutes.
When I checked it at another repair shop at a later date, it was a problem with the charging port, and there was no problem with the base. I didn't even need to exchange the terminal at the docomo shop guided by this male clerk.
Since I made a reservation and came to the store, I wanted to confirm and respond more properly. I am very sorry, I will never go there again.
- すき家 イオン海浜幕張店（すき家）
- ROOM DECOかねたや家具幕張新都心店（家具店）