このお店のクチコミ（From Google Place）
- You can order online at a discount but only in Japanese.
- The attitude of the staff is very bad.
Some were kind, but I think there was a problem with the attitude of the first person to respond.
I want you to enter from the education of the staff.
- We chatted with Apple Support and chose Kitamura, a camera that handles nearby Apple Stores. I came on the day I made the reservation, but I had a hard time finding Kitamura for the camera at a shopping mall that was far from my home and was congested. I finally found it and was asked by the receptionist to show me the terminal I wanted the clerk to repair, so when I submitted the terminal, the clerk quickly said, "I can't do this."
I can't do it on my own because there are no parts. Isn't it impossible in the hospitality industry? Even if it is impossible, it is natural to take a polite response. I'm not a clerk and my friend. If there are no parts in the first place, why do you take measures that can be repaired by chat? Is it a profession that even stupid people can enter after all?
- Even though he came to the store to repair Airpods, he said that he could not respond because there was no abnormality in the error check regardless of the problem actually occurring. I want to know the "cause", but I can't feel the attitude of solving it just like a window. It was clear that the clerk had no intention of solving the problem as if it were a counter work that focused on "whether we can do it or not", and withered.
If you know the cause, you'll be satisfied with it for a fee, but without pursuing the cause, you can say, "You can replace it for a fee," or "If you send it to apple, you may get a different answer." Even if it is an agency, if you call yourself a support window, you should aim for the same service level as Apple.
If it is a software problem or a case side problem, it may not be possible to solve it even if it is replaced for a fee. I felt it very much. You can't expect "support" for the solution. We will deal with clear errors such as error checking, but other unknown things will be paid in advance, or you can go to Apple or send it and it will be said at this store w Apple authorized service provider There is no meaning and advantage of the store. Although the cause is unknown in the future, the response is completely unreliable, so I will go to a reliable Genius Bar who will talk about the response after firmly explaining the cause and explanation. postscript
I used to change the name of Airpods to full-width, but when I changed it to half-width, the symptoms disappeared.
I didn't know the cause and didn't have to buy a new one.
- ROOM DECOかねたや家具幕張新都心店（家具店）