BIC Apple製品修理サービス札幌店

BIC Apple製品修理サービス札幌店

  • 正規修理店
  • 持込OK
  • iPhone修理
  • iPad修理

このお店のクチコミ(From Google Place)

2.3

  • Reservation only to drop off Apple devises for repairs. Expect two week wait to drop off for repairs, then another two weeks to fix. 40% profit margin, 0% customer service from Apple
  • Unprofessional people they work like they are frusted from overwork like there is only one repair shop at hokkaido so we can do anything very bad reputation on apple company
  • When the iPhone I just bought had an initial failure and I called Apple Support, I was told "The ESTA store needs a reservation and waits for a week". Why do I have to wait so long because of the initial failure? I was worried, but I went to the store for the time being. Then, the older brother at the repair counter responded immediately, and the initial defects improved. I was able to make a reservation immediately instead of waiting for a week. The repair counter is ◎! !! On the contrary, the toll-free Apple Support staff is terrible to talk about. If there is something, I thought that I would like the support staff to bring it to ESTA first instead of calling. Thank you very much for your kindness!
  • I had made a reservation to have the battery replaced about a week ago, but when the iPhone was diagnosed and repaired, the battery was out of stock, so I was asked to make a reservation again from next week onwards. .. I made a reservation from an early stage, but it was out of stock just before, so I think it's strange to make a reservation again from here. Can't you think of calling us if you don't have it in stock? The word of mouth was bad, so I was thrilled, but it was as expected. It is very disappointing.
  • There were people around me, but I made a loud voice. The clerk's attitude is too bad. When I went to repair it, it seemed to be annoying and I didn't answer any questions and it was made quite appropriate. It wasn't broken anymore, I didn't know if it would be fixed or not, and I didn't know the amount or period. I can't understand the story, so even if I ask another clerk to change it, everyone is busy. So I called another clerk in a loud voice. The next person to come was a polite person. The first clerk is a type that is absolutely useless to serve customers.
店舗基本情報
店舗名BIC Apple製品修理サービス札幌店
電話番号 011-261-1175
※お問い合わせの際は「iPhoneリペナビ を見た」とお伝えください。
所在地〒060-0005
北海道札幌市中央区北五条西2-1 札幌ESTA(エスタ)
最寄り駅JR 札幌駅(南口 直結)
札幌市営地下鉄 さっぽろ駅(18番出口 直結)
営業時間【月~土】10:00 ~ 19:00 【日曜日】10:00 ~ 17:00 ※混雑した際は受付終了を早める場合がございます
定休日
店舗URLhttp://www.biccamera.co.jp/asp/access/hokkaidou/bic20.html
  • ※所在地・営業時間・修理料金などの最新情報は、お店のWebサイトで確認をお願い致します。
  • ※店舗情報に誤りを発見された場合には、お問い合わせよりご連絡をお願いいたします。

店舗へのアクセス

【所在地】北海道札幌市中央区北五条西2-1 札幌ESTA(エスタ)
【最寄駅】JR 札幌駅(南口 直結)
札幌市営地下鉄 さっぽろ駅(18番出口 直結)

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