BIC Apple製品修理サービス札幌店

このお店のクチコミ（From Google Place）

• Reservation only to drop off Apple devises for repairs. Expect two week wait to drop off for repairs, then another two weeks to fix. 40% profit margin, 0% customer service from Apple
  2021年02月03日
• Unprofessional people they work like they are frusted from overwork like there is only one repair shop at hokkaido so we can do anything very bad reputation on apple company
  2020年10月25日
• Reservations are filled up for a while, so it's better to make a reservation as soon as it's broken. When I went after making a reservation, they responded smoothly, and since AppleCare was included, I was able to fix the LCD screen of my iPhone 13 for free, and it didn't take that long. Thanks to the female person in charge who thoroughly investigated and proceeded smoothly, I was very glad that I didn't have to kill time. I think the person in charge is Mr. Koizumi. thank you. Thank you for your repair work. I once again felt that Apple Care should be included as much as possible.
  2023年05月24日
• I can't get through even if I call the dedicated repair window endlessly, so is it a comprehensive BIC? If you call the window I was told that I could make a reservation if I called Apple directly, so I made a reservation for a day one week ahead by phone. On the day of the repair, I received a phone call from the person in charge of repair, and I was told that the repair could not be done on the same day because there was no battery. Aside from the special parts, how can there be a shortage of replacement batteries at only two regular service shops in the Sapporo area? Even though it's a complete reservation system and you don't want to fly in? ? I was disillusioned with the poor quality of Apple's service, which I believed was generous.
  2023年04月18日
• I don't even want to give it a star. I wanted to get the battery replaced before the price went up, so I made a reservation, and the reception was fine. I was told, ``There is a dent on the corner of the iPhone (no cracks on the screen), so the screen may not return after replacing the battery.'' I was told, ``The repair person also said the same thing, and I don't think we should replace the screen.'' Otherwise, we will not accept battery replacement.'' I asked if there was a possibility that the screen would not return, and she said, "Yes," so I asked her, "Please try replacing the battery and show me the situation when the screen does not return." However, I was advised to exchange the model and was prompted to cancel, with the reply that ``We will not accept battery replacement unless the screen is replaced.'' Kitamura did it for me when I was in the same situation before. When I said that, he replied, "It's different from Kitamura..." No, no, Kitamura is also an official repair shop, right? When I asked him, he said, "Please don't do it together." In the end, I was forced to replace the screen more than the battery, so I got angry and canceled. Since it's an Apple official service, can they only provide the same support as the manual? If the person at the store is looking, please fix it.
  2023年02月23日

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【所在地】北海道札幌市中央区北五条西2-1 札幌ESTA（エスタ）
【最寄駅】JR 札幌駅（南口 直結）
札幌市営地下鉄 さっぽろ駅（18番出口 直結）