このお店のクチコミ（From Google Place）
- The battery has deteriorated significantly ...
I searched Google to avoid losing the status quo and visited this shop. A panic situation in a hurry once an abnormality is shown in a convenient device that is always used.
Even though it is a backup that is always troublesome when changing models
This time is an emergency ?? As a result of trial and error of a different backup method, I managed to finish it and brought it in order to comply with the notation that backup is essential at the time of repair. The shop staff responds politely and the work time is quick.
A sense of security that increases with quicker response than I had imagined.
I honestly had the impression that it was a shop with people who could rely on it at some point. I'd like to check my family's iPhone and make a reservation again if it says something is wrong.
- I think it's good for regular repairs and maintenance within the time limit for Apple Care. This is a matter of course.
Overall, the service meets the minimum, but I think the response is quite normal. However, it is only good to find things that you do not notice when using it normally, such as bending the body of an iPhone whose Apple care has expired. However, I cannot give a good evaluation to refuse the desired maintenance based on that. I think the unofficial repair shop is superior only in this respect. And it should be noted that this is the Morioka branch of Kitamura Camera Store = camera shop, photo shop, not a computer engineering expert. In other words, the service is provided by amateurs certified by the manufacturer. I think the level is lower, better and equal than the unofficial repair shop / unofficial dealer. (You should be aware that asking this service for maintenance means having an amateur repair your computer.)
- When my daughter bought an iphone, it gradually stopped recognizing the charge for 4 months, and finally it stopped charging at all. I took it to me for repair due to a natural failure, and because there was a damage of about 2 mm, I was denied the free warranty and was charged a repair fee of 40,000 yen. In that respect, when I said with the store manager, Apple said that it explained to all the stores that if all the Docomo agents were damaged, it would be out of the free warranty, but when I confirmed with Docomo, I did not explain so far. . It is a wound that can occur in the living area no matter what. When I asked the store manager about Docomo's answer, I did not say this time. Anyway, he is the manager who talks about everything. It is a natural failure no matter how you think about it, but I will not try to repair it with a scratch as a shield. Anyway it's the worst. Whatever I do, I won't give up until I get a free repair !!!
- The other day, I visited my son for repairs. Even though it was crowded, the staff were kind and helpful, and I am very satisfied! Actually, I have been taken care of here several times, including my family, and there was a customer who got angry every time I went. The first time, when my son asked for repairs, a customer who was clearly strange entered the store and yelled at the staff. I heard from my son that he followed up so that he would not be harmed by his tact that let him casually leave the customer. Also, when I visited on another day, there was a parent complaining unreasonably to the staff that the liquid crystal was broken but it was not broken. Some were irritated.
Even so, he served customers with a resolute attitude, and even after that person left, he apologized to the next customer (even though the staff was not bad!). Since it is a repair shop, I don't think there are people who come to the shop with a happy feeling.
Even though it's hard to deal with dozens of such customers every day, I think it's really wonderful to see the staff who are smiling and attentive. I myself work in the customer service business, but when I see the staff at this store, I can go back to the basics. I have visited many times and wanted to thank you directly each time, but I couldn't say it easily, so I told you from this word of mouth. I'm sure there are a lot of customers who are grateful! I think that there will be various difficulties in the future, but please do your best in your work as it is. Sorry for the long message.
- Since the SIM card is no longer recognized, bring it in and check the malfunction together, and if you play with the SIM card tray, you can not fix it because the phenomenon has disappeared. Look at the situation. "Will you pay the fee?" . After all, I didn't do anything, so I had another problem. Then, do I have to pay the phone fee to read the SIM card?